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Privacy Policy

Summary of Protection
    We collect only the information needed to provide notary, apostille, process serving, and registered agent services. All information and documents are uploaded via encrypted, secure servers and handled under strict access controls. Our AI systems do not share, sell, analyze, evaluate, give advice on, or train models on your data or documents.
Effective Date: May 3, 2026

Based in Washington State and serving clients nationwide, Michelle’s Mobile Notary and Process Server, LLC places the highest priority on the confidentiality of your sensitive legal information. We protect all client data in strict accordance with Washington State law and applicable U.S. federal privacy and data protection regulations. Our firm is dedicated to maintaining transparent data practices and securing your personal details through robust technical measures. We provide professional legal support, including notary, apostille, process serving, and registered agent services, ensuring every document is handled with total integrity and care.

1. Information We Collect

To facilitate notary, apostille, registered agent, and process serving operations—we collect specific data. This includes names, addresses, phone numbers, email addresses, signatures, government-issued ID details, case numbers, court information, service instructions, corporate entity details, and all documents or attachments provided to fulfill these services.

2. How We Use Your Information

We utilize your data to facilitate notary, apostille, registered agent, and process serving tasks, confirm identities, and maintain essential communication. All information is managed under strict access controls and encrypted during transmission. We never sell your personal details or utilize them for third-party marketing. Our automated AI systems support only intake, scheduling, and routing; they do not provide legal advice, train AI models, or interpret document content.

3. SMS/Text Messaging Program

Michelle's Mobile Notary and Process Server, LLC may use SMS/text messaging to confirm appointments, provide status updates, and share time-sensitive information related to your services. Message and data rates may apply. You can opt out of non-essential messaging at any time by following the instructions in the message or contacting us directly.

4. Data Sharing

We strictly prohibit selling your personal data. We only share information with courts or entities essential for completing services, trusted confidential vendors for billing and logistics, or legal authorities when required. Our automated AI tools may transfer client data via encrypted API connections to secure third-party case management systems exclusively for intake, routing, and processing. These partners are bound by strict confidentiality and data protection contracts. Your information is never used by these third parties to train public AI models, nor is it utilized for unrelated marketing or resale purposes.

5. Remote Online Notarization (RON)

For RON services, we use approved platforms that provide identity verification, audio-video recording, and secure document storage as required by law. These platforms maintain their own security and privacy controls in addition to our internal safeguards.

6. Data Retention & Security

Notary journals are preserved for a ten-year duration as mandated by law. General records are only kept for the period necessary to fulfill service objectives, meet statutory mandates, or resolve legal disputes. We employ rigorous administrative and physical safeguards to defend your data, ensuring all files stored in our internal networks and trusted third-party case management platforms remain shielded by high-level encryption, multi-factor access controls, and strict contractual data protection clauses. Furthermore, any automated or AI-driven tools interacting with our infrastructure operate solely through secure, encrypted API tunnels. We explicitly prohibit AI from accessing, reading, or interpreting the legal content of any document for training, machine learning, or advisory purposes; its use is strictly confined to operational logistics such as client intake, automated routing, and status updates.

7. Data Collection and Usage Policies

We collect only the essential information required to provide our notary, apostille, registered agent, and process serving services. This data, such as names, addresses, and document contents shared during intake, is used solely for service execution and legal verification; we never sell it to third-party marketers. Furthermore, our automated and AI-driven systems do not share, sell, analyze, evaluate, give advice on, or train AI models on client data or documents, as they are utilized exclusively to support secure intake, routing, and processing.

8. Compliance with Washington State and Federal Statutes

Our firm operates in strict alignment with Washington’s My Health My Data (MHMD) Act, the Washington Consumer Protection Act (RCW 19.86), and applicable U.S. federal privacy and data protection laws, including the Gramm-Leach-Bliley Act (GLBA) and the Health Insurance Portability and Accountability Act (HIPAA) where relevant. As a nationwide provider utilizing automated and AI-driven tools, we actively monitor and comply with emerging U.S. federal and state regulations governing artificial intelligence and automated decision-making. Our AI usage is strictly limited to secure intake, routing, and processing; we do not employ AI for profiling, automated legal decisions, or training public AI models. We respect user privacy rights, limit processing to legal necessity, and maintain rigorous safeguards to prevent unauthorized access.

9. Notary Journal and Records Retention

According to Washington State Law (RCW 42.45), certain notary records must be retained for a specific statutory period. Notary journals are kept securely for ten years following the performance of the last notarial act. While these documents are maintained for legal compliance, they are stored in a highly secure environment. Access is strictly limited to Michelle's Mobile Notary and Process Server, LLC authorized personnel or during authorized legal inspections as required by the state.

10. Secure API and Data Purging Protocols

Every document uploaded to our platform is handled through secure API integrations, serving as a protected gateway to our secure case management systems. Information remains fully encrypted while in transit and at rest, and is kept strictly isolated from external AI systems or public training datasets. In line with our commitment to data minimization, we maintain a rigorous 14–30 day purging cycle. This ensures all files are automatically and permanently deleted from our web servers within 30 days of confirmed transfer to our internal system.

11. User Rights & Data Protection

Users have the right to request information regarding the storage and purging of their uploaded court documents. Because we adhere to strict data minimization, most raw documents are purged within 30 days of service completion. Certain records, such as Notary Journals, are maintained for the statutory period required by Washington State law (RCW 42.45) but remain protected by encryption and limited secure access.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, you may contact us at:
Michelle's Mobile Notary and Process Server, LLC
15117 Main Street, Suite B205, Mill Creek, WA 98012
Tel/SMS/Fax: 1-425-400-3299
Email: info@mnotaryandprocessserver.com

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